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Got a broken iPad Air? Apple may fix it for free


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Own a third-generation iPad Air that’s suffering from a display issue? Apple may fix your issue for free under a new service program.

Apple has published a new service program outlining a problem affecting the display, where it “may go blank permanently.” According to Apple, there may be a “brief flicker or flash” before the screen goes blank.

The third-generation iPad Air is the current model, announced on March 18, 2019, so the earliest of these devices will now almost a year old. This service program covers affected iPad Air tablets for two years from the date of the first retail sale.

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If this sounds like a problem you are experiencing, time to find an Apple Authorized Service Provider, make an appointment at an Apple Retail Store or contact Apple Support to arrange mail-in service.

Note that if the display on the iPad Air is broken, Apple says you will need to rectify this issue before getting the blank display problem fixed.

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I'm a 50 year old PLC programmer from Burnley, UK. I severed my time as an electrician in the baking industry and soon got involved with the up and coming technology of PLC's. Initially this was all based in the Uk but as the years went by I have gradually worked my way around the globe. At first it was mainly Mitsubishi with a bit of Modicon thrown in but these days the industry leaders seem to be the Allen Bradley range of PLC and HMI’s.

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